PA365 Privacy Policy — How We Protect Your Personal Data as a Pakistani Player

1 Introduction

This Privacy Policy ("Policy") describes how PA365 ("we," "us," "PA365") collects, uses, processes, and protects personal data provided by users ("you," "the Player") of the PA365 platform at pa365.ws. This Policy applies to all PA365 products and services, including sports betting, cricket betting, online casino, teen patti, fishing games, esports betting, and the VIP Club.

PA365 is the data controller for the personal information you provide. We are committed to handling your data responsibly, transparently, and in accordance with applicable data protection standards. Our approach is straightforward: collect only what is needed, use it only for legitimate purposes, protect it properly, and give you control over it.

By registering an account on PA365, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree, you should not register an account or use PA365 services.

2 Data We Collect

PA365 collects personal data in the following categories:

2.1 Identity and Registration Data

When you register with PA365, we collect your full legal name, date of birth, gender, nationality, and residential address in Pakistan. This information is used to verify your identity, confirm that you meet the minimum age requirement of 18 years, and manage your PA365 account.

2.2 Contact Information

We collect your email address and mobile phone number. These are used to communicate with you about your account, send transaction confirmations, deliver promotional communications (where you have opted in), and notify you of important policy changes.

2.3 Identity Verification Documents

As part of the KYC (Know Your Customer) process required for withdrawal processing, PA365 may collect copies of your Pakistani CNIC (Computerised National Identity Card), passport, or other government-issued identification. Proof of residential address may also be collected where required.

2.4 Financial and Transaction Data

PA365 records all deposits, withdrawals, and betting transactions associated with your account. Payment method information — such as your Easypaisa or JazzCash account number, bank account details for IBFT transfers, or masked card numbers for Visa/Mastercard transactions — is collected for the purpose of processing and reconciling your financial transactions.

2.5 Betting and Gaming Activity Data

PA365 maintains a record of your betting history, casino game play, session durations, wagering amounts, and outcomes. This data is used to operate your account, calculate bonuses and VIP Club cashback, and identify any patterns that may indicate problem gambling behaviour.

2.6 Technical and Device Data

PA365 automatically collects technical data when you use the platform, including your IP address, device type, operating system, browser type and version, screen resolution, and approximate geographic location. This data is used for security purposes, fraud prevention, and platform optimisation.

3 How We Collect Your Data

PA365 collects personal data through the following channels:

• Directly from you — when you register an account, complete your profile, submit identity verification documents, contact support, or respond to surveys or promotions on PA365.
• Automatically through platform use — when you visit PA365, place bets, play casino games, or navigate the platform, technical data is collected automatically via server logs, analytics tools, and cookies.
• From payment processors — when you make deposits or withdrawals through Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, or Visa/Mastercard, our payment partners share transaction confirmation data with PA365 to reconcile your account balance.
• From identity verification providers — where PA365 uses a licensed third-party provider to assist with KYC verification, that provider may share the results of identity checks with PA365.
• From fraud prevention systems — PA365 uses automated systems to monitor account activity for fraud signals; these systems process the data described in Section 2 above.

4 How We Use Your Data

PA365 uses your personal data for the following purposes, each of which has a legitimate legal basis:

PA365 does not use your personal data to make automated decisions that produce significant legal effects on your account without human review. If PA365 uses automated systems to flag an account for investigation, a trained member of our compliance team reviews the flag before any action is taken.

5 Who We Share Your Data With

PA365 shares your personal data only with parties who need it to help us provide services to you, or where we are legally required to do so. We do not sell your data to anyone.

5.1 Licensed Service Providers

PA365 works with licensed third-party providers in the following categories, all of whom are bound by strict data processing agreements that prohibit them from using your data for any purpose other than providing their service to PA365:

• Payment processors — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking partners, and card processing networks for Visa/Mastercard transactions.
• Identity verification providers — licensed KYC verification partners who assist with verifying Pakistani CNIC and other identity documents.
• Game software providers — providers such as Evolution Gaming, Pragmatic Play, and others whose games are available on PA365. These providers receive session data necessary to operate their games.
• Customer support technology providers — platforms that power PA365's live chat and email support systems.
• Security and fraud prevention providers — specialists who assist PA365 with detecting and preventing fraudulent account activity.

5.2 Legal and Regulatory Authorities

PA365 may be required to share your personal data with law enforcement agencies, regulatory authorities, or other government bodies where we receive a lawful request, court order, or are otherwise legally obligated to do so. PA365 will notify affected players of such disclosures where permitted by law.

6 Payment Data

PA365 handles payment data with particular care given its sensitivity. Your complete Easypaisa, JazzCash, or bank account numbers are not stored directly on PA365 servers — they are tokenised or held by the relevant payment processor under their own security infrastructure. PA365 stores only the reference information needed to reconcile transactions against your account balance.

For Visa/Mastercard transactions, PA365 stores only the last four digits of your card number along with the card type and expiry month/year for identification purposes. Full card numbers and CVV codes are never stored by PA365.

All financial transactions on PA365 are processed in Pakistani Rupees (PKR). PA365 does not store foreign currency payment data or convert your payment information across currency systems.

7 Cookies and Tracking Technologies

PA365 uses cookies and similar tracking technologies to operate the platform, improve your experience, and maintain account security. Here is how they are used:

7.1 Strictly Necessary Cookies

These cookies are essential for PA365 to function. They maintain your login session, store your language preferences, and enable core security features. These cookies cannot be disabled without breaking core platform functionality.

7.2 Analytics Cookies

PA365 uses analytics tools to understand how players use the platform — which pages are visited, how long sessions last, and where errors occur. This data is used in aggregate to improve PA365 and is not used to identify individual players.

7.3 Preference Cookies

These cookies remember your platform settings — for example, your preferred game category or display settings — so you do not have to reconfigure them each time you log in to PA365.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to use PA365 normally.

8 Data Security

PA365 employs a range of technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction:

• TLS encryption on all data transmitted between your device and PA365 servers.
• Encryption at rest for sensitive stored data including identity documents and payment references.
• Access controls — PA365 staff access to personal data is limited to what is necessary for their specific role. Access is logged and audited.
• Regular security assessments of PA365's infrastructure and data handling practices.
• Incident response procedures — in the event of a data breach that poses a risk to players, PA365 will notify affected individuals promptly.

While PA365 takes every reasonable step to protect your data, no digital platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong unique password for your PA365 account and do not share your login credentials with anyone.

9 Data Retention

PA365 retains personal data only for as long as it is needed for the purposes for which it was collected, or as required by applicable laws and regulations. The following general retention periods apply:

• Active account data — retained for the duration of your PA365 account plus a minimum post-closure period required for legal compliance.
• Transaction and betting records — retained for a minimum of five years following the relevant transaction, in line with standard financial record-keeping requirements.
• Identity verification documents — retained for a minimum of five years following account closure.
• Customer support communications — retained for up to three years following the close of each support interaction.
• Marketing preferences and communications — retained until you withdraw consent, then deleted promptly.

When data reaches the end of its retention period, PA365 will securely delete or anonymise it. Anonymised data — which can no longer be linked back to any individual — may be retained indefinitely for aggregate analytics purposes.

10 Your Rights Over Your Personal Data

PA365 respects your rights over your personal data. The following rights are available to all PA365 players and can be exercised at any time by contacting PA365 support:

11 Minors

PA365 is strictly for adults aged 18 and above. PA365 does not knowingly collect personal data from anyone under the age of 18. If PA365 becomes aware that a minor has provided personal data through the platform, that data will be deleted and the account will be closed immediately.

If you are a parent or guardian and believe that a minor has created a PA365 account, please contact PA365 support at support@pa365.ws immediately with your concern so the situation can be investigated and resolved promptly.

12 Marketing Communications

PA365 will only send you promotional emails, SMS messages, or other marketing communications if you have given your explicit consent to receive them — for example, by ticking the relevant opt-in during registration, or by opting into promotional communications in your account settings.

You can withdraw your consent to marketing communications at any time by:

• Clicking the unsubscribe link at the bottom of any PA365 marketing email
• Updating your communication preferences in your PA365 account settings
• Contacting PA365 support at support@pa365.ws with a request to opt out

Withdrawing consent for marketing does not affect your ability to use PA365 normally or to receive essential transactional communications about your account, deposits, withdrawals, and bonus activity.

13 Changes to This Privacy Policy

PA365 may update this Privacy Policy from time to time to reflect changes in how we operate, new services we offer, or updates to applicable data protection requirements. When material changes are made, PA365 will notify registered players by email and display a notice on the platform for a minimum of 14 days before the updated Policy takes effect.

The "Last Updated" date at the top of this page reflects when the current version of the Privacy Policy came into effect. Continuing to use PA365 after the effective date of any updated Policy constitutes your acceptance of the changes.

If you do not accept the updated Privacy Policy, you should close your PA365 account and contact support to request deletion of your personal data.

14 Contact PA365 About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or how PA365 handles your personal data, please get in touch. The PA365 privacy team can be reached through the following channels:

• Live Chat — available 24/7 within your PA365 account dashboard. This is the fastest way to raise a privacy query or data rights request.
• Email — support@pa365.ws. Include "Privacy Request" in your subject line so your message is directed to the correct team quickly.

PA365 aims to respond to all privacy-related enquiries within 5 business days, and to complete formal data rights requests within 30 calendar days of receipt.